Doosan Robotics revealed the launch of an enlarged European office in Frankfurt, Germany, to enhance business growth throughout the area.
The inaugural ceremony on May 19 welcomed around 200 attendees, comprising significant European partners, current and potential clients, robotics organizations, and local press.
In 2024, Doosan Robotics launched its European division and formed alliances with system integrators and distributors in major European markets like Germany, France, and the Netherlands.
The enlarged Frankfurt branch signifies the next phase in Doosan Robotics' strategy for growth in Europe. It enhances the local service and training framework while introducing additional features for robotics solution showcases and application creation.
To improve quicker local response, Doosan Robotics Europe is boosting its local repair and service capabilities by broadening support to cover individual component replacement. The business keeps a nearby stock of service components and repair tools to enhance customer response times. If there are robot problems at a customer's location, replacement robots can be sent right away to reduce operational downtime and swiftly resolve customer issues.
Training programs are being adapted and broadened to more effectively assist customers and system integrators. Courses for beginners, intermediates, and advanced learners will be available a minimum of two times each month. The firm will launch a new "Live Repair" training initiative, enabling attendees to take apart and fix real products. With this initiative, Doosan Robotics Europe seeks to boost practical technical skills in the industry, increase training satisfaction, and strengthen lasting customer relationships.
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During the opening ceremony, Doosan Robotics Europe presented various commercial robot solutions, such as palletizing, which organizes and stacks items on pallets; machine tending, which loads workpieces and offloads completed parts; AI vision-powered pick and place; and a cocktail-mixing solution.
Doosan Robotics Europe maintains a showroom to provide customers continual access to robotic solutions, allowing potential clients to experience them directly, thereby enhancing its sales effectiveness in the European market.
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The firm plans to set up an Application Center where clients can collaborate directly with engineers from the European division to create tailored robotic solutions.
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Inwon Park, President of Doosan Robotics says, "The expanded Frankfurt branch gives us a stronger platform to serve customers and partners across Europe with greater speed, proximity, and technical support. Beyond supplying products, we will continue to strengthen our brand trust and business competitiveness in the European market by building a locally integrated service and training infrastructure."